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Strategies for Systemic Support for Students, EDL 900

Instructors: Thomas Fiutak, Alexia Poppy & Patsy Ryan

Topics: Counseling, Classroom Management & Administrative/Leadership
Audiences: Specialist/Counselors & Pre K-12

School support personnel and programs such as social workers and school mediation programs can make a major difference in the culture of a school. Yet, the significance of each is often not taught in educator preparation programs. This course will provide information of their roles leading to student success.Modules included are: 3011 School Mediation, 4003 Social Work: History, Trends, and Ethics, and 4004 Social Work: Student Success.

One-credit course expectations:

The learner's participation for one credit will be verified by:

  1. Completing the two categories of written assignments.
    1. At the end of each layer the learner will submit a few well written but concise remarks to address the layer's content.
    2. A one page summary reflection that is written upon completion of all of the modules incorporated in the selected UND course. End of Course Reflective Statement Requirements are provided. The final reflection must be sent as an attachment to the instructor of record at
  2. Checking the time stamp in the module indicating the amount of time the student spent studying the contents of the module.

Two-credit course expectations:

  1. The learner must complete one or more Authentic Practice Sets completing a minimum of 15 hours of additional work, beyond the requirements for the first credit, for a total of at least 30 hours for two credits.
    1. The additional 15 additional hours is focused on preparation of a portfolio exhibit that documents the design, implementation, and appraisal of an Authentic Practice Set applied to the content of the course.

Please refer to the Course at a Glance document below for more course information (requirements, grading, etc.)

PLEASE NOTE: Upon receipt and confirmation of your course registration with UND, it may take 3-8 days for you to receive a welcome e-mail from your course provider giving you access to this online course.

Individuals with active full subscriptions to Whitewater Learning® will receive a discount on UND Whitewater Learning professional development course tuition by contacting to request a special discount URL.

Register for UND Credit

To register, click on the "Register Now" button of the course with the grading of your choice. The course will be added to "Your Shopping Cart." You can then add more courses or follow the check out process.


This course has grading options. Please select the course with the grading of your choice.


This course has credit options. Please select the course with the credits of your choice.

Online Course - 1 credit S/U grading
Enroll Anytime
Professional Development Credit: 1 - S/U grading
UND Fee: $145
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Online Course - 1 credit Letter grading
Enroll Anytime
Professional Development Credit: 1 - Letter grading
UND Fee: $145
quick details

Online Course - 2 credit S/U grading
Enroll Anytime
Professional Development Credit: 2 - S/U grading
UND Fee: $280
quick details

Online Course - 2 credit Letter grading
Enroll Anytime
Professional Development Credit: 2 - Letter grading
UND Fee: $280
quick details

About Your Instructors

Thomas Fiutak Thomas Fiutak

Professor and mediator, Dr. Thomas Fiutak founded the Conflict and Change Center at the University of Minnesota, where he is currently a Senior Fellow in the Technological Leadership Institute, and lecturer in Conservation Biology. He has trained mediators in the United States, Canada, Europe, Asia, and Africa. A founding member of Mediators Beyond Borders International, his he work with MBBI has taken him to Zimbabwe, Denmark, Germany, Mexico, Haiti, Thailand, and Panama. He leads the MBB Climate Change team, which has Observer status within the United Nations Framework Convention on Climate Change. A past Executive Director of the International Association of Conflict Management and World Bank consultant, his first book Le Mediateur dans l'arene (The Mediator in the Arena) was published in France in 2009 (Eres, Toulouse). He currently heads Conflict/Change Consulting.

Alexia Poppy Alexia Poppy

Alexia Poppy is a school social worker and Drop Out Prevention Coordinator. Previously, she worked as the general education social worker. In addition to school social work, Poppy has experience in Social Services at the county level in both child protection (specialized in forensic step-wise interviews for victims of sexual abuse) and juvenile delinquency (specialized in adolescent sex offenders). She has also worked in non-profit as a case manager. She has worked in multiple states, districts and countries, including completing her undergraduate internship in King Williams Town, South Africa.

Poppy is licensed with the Minnesota Board of Social Work and the Minnesota Department of Education School Social Workers.

Patsy Ryan Patsy Ryan

Patsy Ryan has been a school social worker with IDS #196 at Westview Elementary in Apple Valley, Minnesota, for twelve years. Before this position, she was an American Sign Language interpreter with School District #656 in Faribault, Minnesota. Ryan holds a Minnesota Board of Social Worker License, and a Minnesota Department of Education School Social Workers License. She also has a National Association of the Deaf Proficiency Certification.

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